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Terms and conditions of Use - PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site").  By using this Site, you agree to the following terms of use.  If you do not agree to these terms, you may not use this Site.  BGW Supply reserves the right, at any time, to modify, alter, or update these Terms of Use.  By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.
General - The information contained in this Site, including but not limited to the rules that govern the use of the Site, is subject to change without notice.  Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed.
Prices – All prices are F.O.B. Point of Shipment unless expressly specified in writing by a Building God’s Way Supply (BGWS) representative or indicated on the Customer Invoice to be different. Any deviation, substitution of materials, or design change must be re-priced by BGWS.  BGWS reserves the right to reject any order. Prices are subject to change without notice.
Taxes – All applicable taxes on the production, sale, or transportation of products are the responsibility of the customer. Any manufacturer’s tax, occupation tax, use tax, sales tax, excise tax, value-added tax, duty, custom, inspection or testing fee, or any other tax, fee or charge of any nature whatsoever imposed by any governmental authority on or measured by the transaction between BGWS and customer shall be paid by customer in addition to the prices quoted or invoiced. In the event that BGWS is required to pay any such tax, fee, or charge, customer shall reimburse BGWS thereof.
 Shipping/Freight Charges:  Due to ever changing shipping/freight rates, shipping/freight rates calculated on this web site are estimated and may be different than the real time calculation.  Please call to get real time shipping/freight rates.  In the event that the real time shipping/freight rate differs greatly from the calculated rate charge, someone from Building Gods Way Supply will contact you.
Payment -
  • Credit cards - We accept MasterCard and Visa.
  • Personal Checks, Cashier's Checks, and Money Orders - Please print your shopping cart and send it with your payment to:
BGW Supply
Attn:  Orders             
2909 Washington Blvd.
Ogden, UT 84401

Be sure to include a daytime phone number and email address (if you have one) so that we, along with the shipping company, can contact you with any questions we might have.

Please note:  To protect against fraud, any orders paid for with a personal check will remain on hold for a number of days to allow for the check to clear.  There will be a $25 returned check charge for any check that does not clear our bank in addition to any charges that your bank may charge.  Orders placed with other payment types including credit cards, money orders and cashiers checks will be processed immediately.

 Orders -
  • Order online - When you place an order through our website you will find it safe, easy, and fast.  You can make changes and review what you have entered nearly every step of the way.  Available 24 hours a day.
  • Call us - Our sales and service team is ready to place your order over the phone.  Our staff does not work on commission, so you will never be pressured.  You can reach us at (800)552-7137 Extension 1366, Mon-Fri 8 a.m. - 5 p.m., MST.
  • Mail-In Your Order - For details on how to mail in your order, see Payment terms above.
Orders can only be processed by an authorized BGW Supply representative.   A pre-payment in full is required before orders will be processed by BGWS with the manufacturer or distributor.  BGWS reserves the right to bill for and receive fair market value for product purchased by or on behalf of the client or owner, with or without signature, if that product is used by the owner.  Although BGWS will endeavor to meet requested or specified delivery dates, BGWS cannot guarantee delivery times or freight quotes.  Under no circumstances can BGWS accept C.O.D. orders. 
Order Changes/Cancellations – Non-custom orders can be cancelled before they ship with no penalty.  Cancellations must be made by speaking directly with one of our customer service representatives.  Emailed cancellation or messages left on our voice mail system cannot be guaranteed.  Once an item has shipped it cannot be cancelled and will be handled as a return.  Administrative and/or labor charges may be incurred by the customer depending on the stage of the order.  Once an order has been shipped no changes can be accepted.  All special or custom made items that are cancelled are subject to charges as set by BGWS for the product being purchased.
FreightAll Truckload shipments are made freight prepaid with freight added as a separate entry on the invoice. BGWS reserves the right to choose the carrier and routing. When consignees refuse or are unable to accept a prepaid order, BGWS will charge 100% of the original freight cost to redeliver the order. All returned orders are subject to a 30% restocking charge, plus return freight charges.
Title to goodsExcept when specified differently in writing by a BGWS representative or indicated differently on the Customer Invoice, Goods are shipped F.O.B. factory. This means that customer and not BGWS owns the goods and carries all the risk of loss or damage after the goods leave the factory. Title to products passes to the customer upon delivery to carrier.
Inspection and Claims – It is the customer's responsibility to inspect the shipment upon delivery before accepting delivery in good condition. Any damage, visible or concealed, must be noted on the carrier’s delivery receipt in the presence of the driver. This should be done before signing the bill of lading accepting the goods in good condition. If concealed damage is suspected, merchandise should be removed from the carton and inspected within 15 days after delivery. Keep all cartons and packing materials, provide pictures if possible, and request an inspection from the freight company within that time period. Failure to file claim within 15 days after receipt of goods constitutes acceptance and a waiver of any such claims. Please, inspect all goods upon receipt, otherwise there is no recourse. The customer is responsible for reporting a freight claim to BGWS. BGWS will assist in filing loss or damage claims upon receipt of proper documents, but cannot be responsible for the actual collection of claims or replacement of the order.
Returns and AllowancesMerchandise is not returnable without written authorization and RGA number. No returns of custom-made items. A BGWS 30% restocking fee is charged to all returns unless otherwise specified by BGWS. In addition, all returns/allowances are subject to manufacturers return/allowance policies and a 30% restocking charge. If defective material is received, a BGWS representative must be notified immediately. If product is determined to be defective, BGWS will repair or replace, at its option, the defective material. BGWS will not be responsible for any labor and/or other miscellaneous handling and freight charges for replacement installation of defective material. BGWS will not issue credit allowances for any repairs without BGWS’ prior written consent. Under no circumstances shall BGWS accept COD (Cash on Delivery) returns and all such shipments shall be refused.
Loss or DamageBGWS will not be responsible for loss or damage arising from delays caused by lack of correct or complete data, changes, revisions, tardy approval of drawings, delays, loss of damage in transit, strikes, lock-outs, differences with employees, fire, floods, storms, compliance with a valid Federal or State Law or any administrative regulation issued pursuant thereto, or any circumstances beyond the Seller’s reasonable control. Should the work be delayed by any of the above causes, the Seller shall be given a reasonable extension of time for the completion of the work.
WarrantiesProducts sold by BGWS include manufacturer’s standard warranty conditions. BGWS honors all manufacturers’ warranties on products purchased through BGWS. Warranty information will be passed to customer upon delivery of product(s). BGWS is a material supplier only and does not accept responsibility for design compliance with any applicable local, state, or federal law or regulation.
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